Who's Changing the Auto Industry Today for the Better ? (For Everyone's Benefit ?)

JANUARY 20, 2015 ~Today’s acknowledgement goes out to Ray Welch, Professional Salesperson, Beaumont PowerSports, CA

"I started in parts & service and now I’m in a sales position. I was able to transfer my phone skills from service to sales with my product knowledge and learning the skills necessary to handle sales leads. I had a little training with Ford motor Company, and I received nothing from my previous managers on how to answer internet leads, how t handle price questions, or how to convert them to other vehicles on the lot.
I feel that when I show love, attention, and I honestly care about someone, I am doing the right thing and even more I want to make a friend. The last thing I want to do is offend, or disrespect anyone. Showing a person I care about them and their wants and needs means something to me. I believe that all people should be treated with love kindness and respect. I want to show all the love I can; there isn't enough love in the world so it is my job to spread the love as it were! I will treat my future customers the same way I treat my own family. It will insure that I get future referrals.
I believe by following what I have learned and paying attention to being ethical, not only has it helped me now, but it will help me in the future.
The Desking /Negotiating course taught me new ways to not lose deals due to objections from the customer. I know in the power sports industry we don't have as much profit as cars. But I now know how to gain customers trust by befriending them and staying on their side as a trusted friend."


Congratulations Ray! Thank you for representing our industry well, and changing it for the better!