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Friday, January 9, 2015

Who’s changing the Auto Industry Today for the Better – For Everyone’s Benefit ?


Today’s acknowledgement goes out to Mike Aziz, General Manager, Tuttle Click Capistrano Ford



"Our team of 11 salespeople increased their profits per unit by $90,068, and added $53,038 of additional profits from additional sales ($143,306 total profit increase) since starting the ACT program 90 days ago, over our prior 90 day average. We’ve just begun. By focusing on developing even stronger personal relationships and friendships with our customers the numbers increased. Our CRM was loaded with more personal information about our customers than all 6 of the other stores in our group combined during the last 30 days. That means that more of our salespeople developed a new relationship and they made their own plans to keep in touch with their new friends.

****(180 day update: "Our profit increase now totals more than $300,000 over our previous 90 day average")

Congratulations on your leadership Mike! Thank you for representing our industry well, and changing it for the better!

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