February 11th, 2015~ Who’s changing the Auto Industry Today for the Better – For Everyone’s Benefit ?

Today’s acknowledgement goes out to  Dino Murashige, F&I Manager, Aloha Kia – Hilo


"In my current position as F&I and Sales Desk manager, I practice the principles of unconditional love, being honest, having empathy, and also being mindful. These are traits you need to be in sales long term and successfully.  These practices will increase the chances of keeping a customer for life. Using motivation skills and coaching skills are very helpful in developing a sales team to its full potential, and with a great team, working together,  The sky’s the limit!”
 I sell with empathy and  I can help ease the customer’s mind during the sales process. My job is to give them all of the information they need so they can make a well informed decision—where they will be comfortable in their purchase, understanding their needs and wants, and being mindful of any concerns.  I am always learning new ways and remembering forgotten procedures. I have been in sales management most of my career and haven't been in the F&I department for long... but I have been given a lot of structure and great techniques to help me move forward, and to be very successful in Finance.

Congratulations Dino ! Thank you for representing our industry well, and changing it for the better!